Privacy Policy

We will collect your first and last name, your email address, your telephone number, the company you work for, the subject of your enquiry and any personal information contained in the message section of your enquiry.

We will collect your device's IP address, browser and your device type when you submit your details on one of our forms

We will read your enquiry and use your personal information to respond to it:

If we do not know you or your role at your business, we may also use your personal information to confirm your identity and the business that you work for, as well as your role at that business. We do this because it is in our legitimate interests to make sure that your enquiry is genuine and is not being made for fraudulent reasons or is spam. We may also do this because we may be subject to legal obligations which require us to confirm the details that you provide us with before entering into a relationship with you.

1. We may check your personal information by searching for your name and that of your business in publicly available and private databases of businesses and individuals, which will use the details entered by us to provide us with the search results. For example, we may use databases such as those retained by LinkedIn or Companies House for this purpose.
   
   
2. If you are a making an enquiry about a promotion, competition or other service we have provided on behalf of a particular client of ours or about personal information they may have about you, we may pass your personal information on to them so that we or they can respond to your enquiry.
   
   
3. We may pass your personal information to one of our subsidiaries, LolaGrove Limited, AllGroove Limited, Leadscale Limited, (our "Subsidiaries") so that they can respond to your enquiry if it relates to their business, in which case that Subsidiary will be using it as a separate data controller for the purposes of the Act. For example, if you make an enquiry through the Website about a service offered by LolaGrove, we may pass your personal information to LolaGrove Limited so that they can provide you a response, in which case, LolaGrove Limited will be using it as a separate data controller for the purposes of the Act.

The personal information that we collect from you may be stored at a destination outside the European Economic Area ("EEA") and may be processed by personnel (who work for us or one of our service providers) operating outside the EEA in countries that the European Commission has not decided to offer adequate data protection in accordance with the Act. Where we pass your personal information to parties located outside of the EEA that do not offer adequate protection, if they are not subscribed to an approved data protection framework, such as the EU-US Privacy Shield that permits us to transfer the personal data to them from the UK, we will enter into agreements which enable us to transfer that personal information to them and that enable you to exercise your rights in accordance with the Act. In particular:

1. We use a customer relationship management solution that stores the personal information collected by us about our clients in the United States of America. To ensure that such personal information is provided adequate protection, transfers of personal information to this service provider are made in accordance with the EU-US Privacy Shield. For further information about the EU-US Privacy Shield, see www.privacyshield.gov.
   
   
2. Our personnel based in India may have access to personal information when they perform technical maintenance and support activities on our information technology systems. To ensure that such personal information is provided adequate protection, we have put in place standard contractual clauses approved by the European Commission for transfers from data controllers in the EEA to data processors outside the EEA. A copy of these terms can be obtained by emailing us at privacy@overmore.com.
   
   
3. For further details about the locations in which our Subsidiaries may store your personal information, please visit the privacy policy available on their websites.
   
   
4. For further details about the locations in which any client of ours may store your personal information (which it will be using as a separate data controller for the purposes of the Act), please see the information that was provided to you in the data collection notice that you received at the time you registered for a promotion, competition or other service offered by that client, or contact that client directly.

We will collect your device's IP address, location data, details of webpages, weblogs and other communication data and the resources that you access when you visit our Website our other websites when your device interacts with it.

We will use your personal information to determine how you may be viewing and using our Website:

1. To ensure that content from the Website is presented in the most effective manner for you and your device and for other users and to make improvements to it;
   
   
2. To recognise you when you return to our Website. This enables us to record your use of our Website, to personalise our Website content for you and remember your preferences. It also allows you to participate in interactive features on our Website, when you choose to do so
   
   
3. To record your visit to our Website and other websites, the pages you have visited and the links you have followed so that we can make suggestions and recommendations to you and other users about services of ours on websites that you and other users may visit. This technology works by tracking how you and others interact with the website, its pages, contents and resources, which then allows us to present you with adverts based on the products or services that you have shown an interest in . We will also measure the effectiveness of these automated suggestions and recommendations by recording when these adverts redirect visitors back to the site, and whether they go on to submit an enquiry or make a purchase so that we can improve the relevance and effectiveness of these suggestions and recommendations in the future;
   
   
4. To contact you by email or text message to offer you goods and services where we have recognised that you have returned to our Website and you have previously agreed to receive marketing communications from us;
   
   
5. As part of our efforts to keep the Website secure;
   
   
6. To administer and maintain the Website by conducting testing and solving errors; and
   
   
7. To analyse your and other users' use of the Website in order to create anonymised and aggregated research or statistics from time to time. Once your personal information has been anonymised and aggregated with that of other users, we will no longer be able to identify you or anyone else from the combined information
   
   

We will use your personal information that we collect from you and/or cookies placed on your device to confirm that your device and the information provided by you is genuine. We do this by checking it against existing information that may already exist about you on a system operated by LolaGrove Limited. To the extent that this information collected from cookies placed on your device or provided by you is not contained on the system operated by LolaGrove Limited. If the information contained on the system operated by LolaGrove Limited is incorrect or incomplete, then LolaGrove Limited will use the information provided to correct or add to the existing information held on the LolaGrove system to improve it Where personal information is checked against or added to the LolaGrove system for this purpose, LolaGrove Limited will be using it as a separate data controller for the purposes of the Act

The personal information that we collect from you may be stored at a destination outside the EEA and may be processed by personnel (who work for us or one of our service providers) operating outside the EEA, in countries that do not offer adequate data protection in accordance with the Act. Where we pass your personal information to parties located outside of the EEA in countries that the European Commission has not determined offer adequate data protection, if they are not subscribed to an approved data protection framework, such as the EU-US Privacy Shield, we will enter into agreements which enable us to transfer that personal information to them and that enable you to exercise your rights in accordance with the Act. In particular:

1. Our personnel based in India may have access to personal information when they perform technical support activities on our information technology systems. To ensure that such personal information is provided adequate protection, we have put in place standard contractual clauses approved by the European Commission for transfers from data controllers in the EEA to data processors outside the EEA. A copy of these terms can be obtained by emailing us at privacy@overmore.com
   
   
2. Other parties that we may pass your personal information to may be located or store your personal information in countries which are not in the European Economic Area and do not offer adequate data protection in accordance with the Act. For further details about the locations in which Google may store your personal information, please visit https://www.google.com/about/datacenters/inside/locations/index.html.
   
   

We will keep our copy of the personal information held for this purpose until 12 months from the end of our last update to the Website.